Is the Hills District on Ausgrid or Endeavour Energy?
The Hills District is on the Endeavour Energy network. Endeavour Energy's 24/7 fault line is 131 003. Work on your service line, point of attachment, consumer mains or metering must be done by an accredited Level 2 electrician, and we're accredited with both Endeavour Energy and Ausgrid.
Do you cover the Hills District for emergencies?
Yes. We cover all of the Hills District 24/7 for emergencies such as lines down, storm damage and loss of supply. Call 02 8107 9999.
I've got a defect notice in the Hills District. What do I do?
Send us a photo of the notice. We'll explain what it means, quote the repair, do the work to the NSW Service and Installation Rules and notify Endeavour Energy when it's complete, so the notice is closed off before the deadline.
Is three phase available in the Hills District?
Most streets have three-phase low-voltage mains available, and Endeavour Energy confirms availability during the application. We handle the application, the new service and the meter change.
Can my overhead service in the Hills District be put underground?
Usually, yes. We design the route from the Endeavour Energy pole or pillar to your meter box, handle the trenching, cabling and paperwork, and remove the old overhead service.
Do you install new connections for granny flats and duplexes in the Hills District?
Yes. We handle connection applications, new services and separate metering, coordinating with Endeavour Energy so power doesn't hold up your occupation certificate.
